Yes. We have a contracted professional catering company servicing all of our vessels for more information on menu options and costs please contact your Charter Executive.

Sure. Inform your charter Executive of the same and we will have one of our crew assist transporting the food and beverage to the vessel on the day. We have glasses on board. Any cutlery and crockery will need to be supplied by the client unless Neptune is providing the catering.

For the safety of our guests and to keep the yacht in pristine condition we require all guests to remove their footwear when boarding.

 Life jackets are only required when a weather warning has been issued or you are chartering a high speed vessel such as a speed boat.

Yes, each yacht is equipped with a sound system; an AUX cable friendly device is required. We do not have our own music on board, the guests are requested to carry a device with music on the day of charter.

From the Dubai Marina where your yacht casts off, you are treated to stunning views of the tallest residential and hotel buildings in Dubai. Your cruise sails out towards the Dubai coast where you see a line of pristine golden sand beaches leading up to the majestic Burj Al Arab. Your yacht then glides around the Palm Jumeirah Island up to its zenith where the mythical-themed resort-hotel Atlantis, The Palm stands magical as it faces the wide open Persian Gulf. Views of other hotel properties on the Palm like the Zabeel Saray and the One and Only Palm are a few other spectacles you can see before your cruise heads back home to the welcoming arms of Dubai Marina.

Of course, route plans should be discussed with your Charter Executive or the Captain prior/during to your departure, weather and Coastguard restrictions may apply.

The Coast Guard informs our office if a weather warning has been issued. In this instance you will be notified immediately and have the following options presented to you;

-Continue with your charter with an alternative and safer route plan (if permitted).
-Reschedule the charter for a later date.

This is subjective, we advise to minimize the risk of discomfort during your charter, eat a meal (no fruit) ideally bread and stay on the top deck facing the direction the vessel is moving in. The Captain will assign seasickness tablets prior to the charter for those commonly affected by motion sickness..

Yes, we can provide fishing gears on request.

You can either take the fish home with you or request our crew to grill it for you onboard. Enjoy your catch any way that you want.

Although we have state-of-the-art fish-finder on our fishing boats and yachts, catching fish is not guaranteed. Choppy sea waters or rough weather can make fishing difficult. Fishing is generally unpredictable, and there is no 100% guarantee of getting fish during the trip.

Swimming is permitted during daylight hours only. Cut offs are typically during the Summer months at 7.00pm and winter months at 5.00pm.

You may extend your charter IF we are in a position where there is availability following your charter. We advise this is pre discussed as a possibility with your Charter Executive. Payment for the extension must be with the Captain in cash during your charter.

Please note that all types of payment are Non-refundable, you can only re-schedule or re-book your trip subject to availability.

Cancellation due to bad weather conditions: If the weather is extremely uncruisable we will get an update from the respective authority. In such case trip will be rescheduled. Cancellation is not practicable due to a cloudy day, light rain/wind, lower temperature, half day bad weather and similar.